Citi Authenticator
Everyone
Uncover cool features inside Citi Authenticator. Citibank N.A. designed this software specifically for loyal users. Dive deeper into information via Tools.
Troubleshooting Guide For Common Errors Citi Authenticator
Data safety
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesabout how developers declare sharing
- No data collectedabout how developers declare collection
- Data is encrypted in transit
- Data can’t be deleted
Ratings and reviews
260 reviews
Rajesh Kannan
- Flag inappropriate
June 10, 2026
After the One Step Authenticate message is approved or after the QR code is scanned, just before the device's native fingerprint prompt is shown, there is a one or two seconds delay. In that interim period, the base UI should be blocked from further interactions until the fingerprint prompt is shown or a loading spinner has to be shown. Otherwise it makes the user think further action is required. Hope this gets implemented.
Ayush Shukla
- Flag inappropriate
- Show review history
June 1, 2026
Doesn't work if any of the accessibilty setting is on. Also if the fingerprint doesn't work once, it straight away goes for pin input instead of trying again for the fingerprint. Please fix it or maybe contact me so that I can help with the fixes
1 person found this review helpful
Eran Meishar
- Flag inappropriate
November 1, 2023
Low quality app. Upgraded to Android 14 and app simply stopped working and won't launch. Making it virtually impossible to work or log in. Never was an issue before with the earlier authentication app. Tech solutions to sort this out are nothing short of inadequate.
12 people found this review helpful
What’s new
Thank you for using Citi Authenticator! To give our users the best experience, we are constantly improving our app and developing new ways to create seamless authentications.
